Privacy Policy
Effective Date: 1 April 2025
At Idun Aesthetics(ABN: 21527064397), your privacy is important to us. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy outlines how we collect, use, disclose, and safeguard your personal information.
What We Collect
During your interactions with us, we may collect personal information including:
- Your name, contact details, and address
- Information about your skin or health relevant to treatment
- Your interest in products, services, or events
- Records of communication and appointments
- Website usage data and preferences
If you provide us with someone else’s information, you must have their permission to do so and inform them of this policy.
How We Collect Your Information
We collect personal information when you:
- Book an appointment
- Make a purchase online
- Subscribe to our newsletter
- Complete forms or communicate with us via email or social media
- Browse our website (via cookies and analytics tools)
How We Use Your Information
We use your personal information to:
- Provide and manage treatments or product orders
- Communicate with you regarding your bookings, updates, or promotions
- Improve our services, website, and customer experience
- Comply with legal obligations
We will not use or disclose your information for unrelated purposes without your consent, unless required by law.
Third-Party Services
In some cases, we may share your information with approved third-party providers (e.g. payment processors, software platforms) who help us operate our business. These parties are also bound to comply with Australian privacy laws.
Cookies & Website Use
Our website uses cookies to enhance your browsing experience. These temporary files help us understand website performance and user preferences, but do not personally identify you. Cookies typically expire within 20 minutes after your session ends.
External Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies if you choose to engage with them.
Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or alteration, both electronically and physically.
Accessing or Updating Your Information
You may request access to, or correction of, your personal information by contacting us at: hello@idunaesthetics.au.
Changes to This Policy
We may update this policy from time to time. Any changes will be published on our website.