Terms and Conditions

Effective Date: 1 April 2025

Welcome to Idun Aesthetics’ website (ABN: 21527064397). By accessing or using our website, online store, or booking platform, you agree to comply with these Terms and Conditions. We may update these terms at any time without notice, and continued use of the website constitutes acceptance of the latest version.

Our Services

We aim to provide accurate and reliable access to our website, including information, service bookings, and product purchases. However, we do not guarantee that access will be uninterrupted or error-free.

We reserve the right to modify or discontinue any part of the website, including product listings or treatment availability, at any time without notice. We may also cancel or refuse any order or booking at our discretion. We are not liable for any loss, cost, damage, or liability arising from the use or inability to use the website or its services.

Product Use Disclaimer

At Idun Aesthetics, we take great care in curating high-quality, professionally recommended skincare and wellness products. However, individual skin types, conditions, and sensitivities can vary, and we cannot guarantee that all products will be suitable for every individual.

We are not liable for any individual reaction to any particular ingredient. It is the customer’s responsibility to read the product ingredients and usage instructions carefully before purchase. If you have known sensitivities, allergies, or specific skin concerns, we strongly recommend consulting your doctor, dermatologist, or healthcare provider prior to use.

Reactions such as redness, swelling, irritation, or urticaria (hives) may occur for a variety of reasons and do not indicate that a product is defective. In line with our returns policy and the Australian Consumer Law, we do not offer refunds or exchanges for adverse reactions unless the product is proven to be faulty.

If you experience an adverse reaction, please discontinue use immediately and consult a medical professional. You are welcome to contact our team with a description and photos of the reaction so we can assist further if necessary.

Prohibited Uses

You agree not to:

• Use the website for unlawful purposes or in a way that violates the rights of others.
• Post or transmit harmful, offensive, or unsolicited content.
• Introduce viruses, malware, or otherwise interfere with the website’s functionality.

Intellectual Property

All content, including text, graphics, logos, and design elements, is protected by copyright and owned or licensed by us. You may share content via social media where enabled, but you must not reproduce, adapt, store, distribute, display, perform, publish, or create derivative works from our content without prior written permission.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not control, endorse, or take responsibility for the content or practices of these external sites. Access them at your own risk.

Email Communication

By using this website, you consent to receiving email communications from Idun Aesthetics, including service updates, newsletters, and promotional materials. You can unsubscribe at any time.

We respect your privacy and will never sell or share your email address with third parties.

Geolocation

Our website may use geolocation scripts to enhance your browsing experience by detecting your location. This information is used solely for functional purposes and is not stored or linked to personally identifiable data.

Purchases

All purchases made through our website are subject to our Shipping & Returns Policy and any additional terms outlined during checkout. We reserve the right to update or revise pricing, descriptions, and availability at any time.

Indemnity

You agree to indemnify and hold harmless Idun Aesthetics from any loss, liability, damage, or expense arising out of your breach of these terms or your misuse of the website.

All advice, treatments, products, and information provided by Idun Aesthetics are intended for general guidance only and do not replace the advice of a qualified medical professional. By receiving services or purchasing products from Idun Aesthetics, you agree to fully indemnify and hold harmless Idun Aesthetics, its staff, affiliates, agents, and suppliers against any claims, losses, liabilities, or legal fees arising from the use of our treatments, services, or products.

Disclaimer

All materials on this website are provided “as is” and without warranties of any kind. We do not warrant that the website or its servers are free of viruses or harmful components.

Limitation of Liability

To the maximum extent permitted by law, Idun Aesthetics excludes all liability for any direct, indirect, incidental, or consequential loss or damage arising from your use of the website. Where liability cannot be excluded, it is limited to the re-supply or the cost of re-supplying the affected goods or services.

Applicable Law

These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising from the use of this website will be subject to the jurisdiction of the courts of Queensland.

SPECIAL CONSIDERATION

It is the responsibility of each client to inform us of any medical conditions, allergies, current medications, or if they are pregnant or under the care of a medical professional. While every precaution is taken to ensure safe and appropriate treatment, Idun Aesthetics accepts no liability for adverse outcomes resulting from information not disclosed by the client.

Our skincare products are formulated to high safety standards but may not be suitable for everyone. Clients are advised to perform a patch test on a small area of skin (such as the inner wrist) before introducing any new product. If irritation, redness, or discomfort occurs, discontinue use immediately and consult a medical professional.

Clients with high blood pressure, heart conditions, pregnancy, or other health concerns should consult their physician before undergoing any treatment. Please notify us of any existing health conditions to ensure we can take appropriate care. Clients under the age of 18 must have parental or guardian consent before receiving any services.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:
hello@idunaesthetics.au